Important notice to all our customers
We are writing to let you know that we have decided to close our small shop. A lot of thought and consideration went into making this difficult decision but unfortunately our busy personal lives are making it increasingly difficult to provide our customers with the service and care that is worthy of our premium products. Beatriz and I both have full time careers outside of this small business and we are both reaching a point where we need to dedicate more time to our careers in order to achieve our personal goals. We are very sorry if this causes any inconvenience, and we hope that you understand.
We started this small business idea as an experiment out of our basement and it grew far beyond what we ever imagined. It has been an amazing couple of years and we have both learned A LOT about what it takes to run a small business making high quality products and providing the best customer service possible. It has been amazing getting to know so many people in the sim racing community and seeing the community grow so much in the past few years. We are grateful for having the opportunity to be able to part of this community and for the trust that all our customers have placed on us and our products. Thank you!
If you recently purchased one of our products, please do not worry! We will be providing customer support until all existing warranties expire. If you run into any problems with our gear, please send a message to the email address below and we will do out best to help you out! All warranty claims will follow the guidelines outlined in our store policies page.
Customer service support: jose [at] velazquez-engineering.com
With all this being said, we would like to give back to the community one last time and we will be working on making a full DIY guide, including bill of materials, on how to make your very own set of custom hydraulic sim racing pedals! This will take us some time, but we will be sure to post links to the guide on this webpage in addition to all of our social channels.
Once again, thank you all for letting us be part of your sim racing journey and we hope that you continue following your sim racing passion. See you on the virtual track!